When a shingle blows off in a storm or a slow leak finally shows up on your ceiling, you need a crew that answers the phone and shows up β not a call center that puts you on hold. Big Toms Roofing sends licensed, local Naperville roofers to your door, usually the same day you call.
Big Toms Roofing isn't a national call center that dispatches whoever's cheapest that week. We're a licensed roofing operation built around Naperville and the surrounding Naperville, IL communities, with crews who know the local building codes, the weather patterns, and the housing stock inside and out.
From a single missing shingle to a full tear-off, our Naperville crews handle every stage of roofing work with the same attention to detail β licensed, permitted, and cleaned up when we leave.
A leak that starts as a small stain can rot decking and framing within weeks. Our emergency response teams treat every active-leak call in Naperville as urgent β temporary stabilization first, permanent fix scheduled right behind it.
A Metal Roofing replacement is one of the biggest investments a Naperville homeowner makes in their property, and we treat it that way β daily site cleanup, magnetic nail sweeps, and a final walkthrough with the crew lead before we consider the job done.
Commercial roofs fail differently than residential ones β ponding water, seam separation, and membrane wear don't always show up until there's a leak on the sales floor below. Our Naperville commercial division services TPO, EPDM, modified bitumen, and built-up roofing systems on retail, industrial, and multi-family properties.
A lot of roof failures are preventable with a twice-a-year inspection catching lifted flashing or worn pipe boots before they turn into interior water damage. Our Naperville inspection service checks the field, flashing, penetrations, gutters, and attic ventilation, then hands you a written report with photos.
Ice damming is a real problem in Naperville, IL winters when it happens. We install proper ice-and-water shield and improve attic insulation and ventilation to stop the freeze-thaw cycle that damages eaves.
Every one of these commitments exists because a Naperville homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
You'll know the exact scope and cost in writing before work starts, and that number doesn't move unless you approve a change.
Local dispatch means less time waiting and more time getting your roof actually fixed.
Certification isn't a marketing badge here β it's required training that affects how your warranty is honored.
If something about the finished work doesn't sit right with you, call us back and we'll make it right β that's the deal.
Our team has sat through enough adjuster meetings in Naperville, IL to know what documentation actually moves a claim forward.
We treat your yard and driveway like we'd want ours treated β swept, protected, and cleared before we leave each day.
{We don't cherry-pick these β they're representative of the calls, texts, and reviews we get after most Metal Roofing jobs in Naperville.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"After the hail storm last year, Big Toms Roofing documented everything for our claim and dealt directly with our adjuster. We barely had to do anything except sign off on the estimate."
"As a property manager I've worked with a lot of roofing companies and Big Toms Roofing is one of the few that actually communicates before showing up and after the job's done."
"Their inspection before we bought our house flagged ventilation and flashing problems that weren't obvious on a walkthrough. Glad we called them before closing, not after."
Our dispatch radius from Naperville reaches the surrounding Naperville, IL communities as well β if you're unsure whether your address is covered, one call confirms it in seconds.
We regularly work in the following Naperville-area zip codes: 60540 60563 60564 60565 60567
Whether it's an emergency or a project you've been planning, +1-855-469-0306 connects you to a real local roofer β not a call center.
π Call +1-855-469-0306 β Serving Naperville, IL
